256-Bit SSL Your Data Is Never Sold Last Updated: January 2026

Keriya11 Privacy Policy – How We Keep Your Information Safe

At Keriya11, we are open about every piece of your data — from your name to your payment details — including how it is collected, where it is stored, and how securely it is kept. Everything is laid out plainly on this page.

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Key Points of the Privacy Policy

Keriya11's Privacy Policy is comprehensive but easy to understand. The key points are summarised below.

What Information We Collect

Name, phone number, and email at registration — plus IP address, device information, and gaming activity during use. Only necessary data is collected.

How Your Information Is Protected

Every piece of your data is protected to the highest standard through 256-bit SSL encryption, secured servers, and regular security audits.

No Third-Party Sales

Your personal information is never sold, rented, or shared with advertisers, data brokers, or any other third party.

Right to Correct or Delete Your Information

You can view, correct, or request deletion of your information at any time — just reach out to our support team.

Cookie & Tracking Policy

Cookies are used to enhance your platform experience. You will be clearly informed about what each cookie is used for, and you can disable them at any time.

Data Retention Period

Your data is retained for as long as your account remains active. Once closed, it is deleted after a set period unless retention is required by law.

SSL 256-bit Encrypted Storage Password Hashed Regular Security Audits KYC Secured Secure Servers
Important:

By using the Keriya11 platform, you are considered to have accepted this Privacy Policy. Please read it in full — if you have any questions, contact us at support@keriya11.best.

1. Introduction

Keriya11 (https://keriya11.best) is an online betting and gaming platform based in Bangladesh. We believe your personal information belongs to you alone — it's a responsibility we take seriously, not a business asset. This policy clearly explains what information you provide on Keriya11, where it goes, and how it is used.

This Privacy Policy applies to the Keriya11 website, mobile app, and all associated services. By using any Keriya11 service, this Policy governs the relationship between you and Keriya11.

  • This policy applies specifically to members from Bangladesh.
  • This policy may be updated at any time — you will be notified on the platform whenever changes are made.
  • If you have any questions, feel free to reach out to our support team directly.

2. What Information We Collect

Keriya11 only collects information that is genuinely necessary to provide our services. We do not request unnecessary data.

Data Type What's Included Why It's Needed
Identification Information Full name, date of birth, national ID number Age Verification & KYC
Contact Information Phone number, email address Account Verification & Support
Financial Information BKash/Nagad/Rocket number, transaction history Deposit & Withdrawal Processing
Technical Data IP address, device type, browser information Security & Fraud Prevention
Activity Data Gaming history, betting records, login timestamps Responsible Gaming Monitoring

Full payment card numbers and PINs are never stored on Keriya11's servers. The payment gateway communicates directly with your mobile banking service.

3. How Information Is Collected

Keriya11 collects information through three main channels:

Directly from you:

  • When completing the registration form.
  • When submitting documents for KYC verification.
  • When contacting support via live chat or email.
  • When making a deposit or withdrawal.

Automatically:

  • Through cookies and log files while browsing the platform.
  • In server logs during gameplay or betting.
  • Device information collected while using the mobile app.

Via Third Parties (Limited):

  • Transaction confirmation data from payment processors.
  • Risk assessment data from fraud prevention services.

4. How Your Information Is Used

Collected data is used only for specific, defined purposes. Keriya11 never uses your information for unrelated reasons.

  • Account Management: To ensure secure registration, login, and account protection.
  • Payment Processing: To process deposits and withdrawals quickly and securely.
  • Customer Support: To resolve issues and provide support.
  • Security & Fraud Prevention: To detect suspicious activity and keep member accounts secure.
  • Responsible Gaming: To detect unusual gaming patterns and provide support to members when needed.
  • Legal Obligations: To meet the requirements of applicable laws and regulatory bodies.
  • Platform Improvements: To analyse usage patterns and improve your overall experience.
  • Promotions & Bonuses: To send you relevant offers based on your preferences (only with your consent).
Important:

Keriya11 never uses your data to display advertisements or shares it with third parties for targeted marketing.

5. Who We Share Your Information With

Keriya11 shares your information with third parties only in very limited circumstances and for specific purposes. Your data is never sold.

Parties with whom limited sharing may occur:

  • Payment Processors: Bkash, Nagad, Rocket — used solely to process transactions.
  • KYC Verification Services: For identity and age verification purposes only.
  • Fraud Prevention Services: To analyse suspicious activity.
  • Legal Authorities: Under a court order or legal obligation — only the minimum necessary information.
  • Game Providers: Only the minimum data necessary to manage gaming sessions.
A Clear Commitment:

Your personal information is never sold or shared with advertisers, data brokers, or marketing companies. This is an absolute and non-negotiable policy at Keriya11.

6. How We Protect Your Information

Keriya11 employs multiple layers of security to protect your data. Both technical and procedural safeguards are in place to ensure comprehensive protection.

Technical Security:

  • All data transmissions are secured with 256-bit SSL/TLS encryption.
  • Passwords are stored using bcrypt hashing — no one can view your actual password.
  • Payment data is stored on a separate PCI-DSS compliant server.
  • The database is backed up regularly with encryption.
  • Firewalls and intrusion detection systems are actively maintained to prevent unauthorized access.

Procedural Safeguards:

  • Only designated staff have access to specific data (Role-Based Access).
  • Staff receive regular training on data protection practices.
  • Third-party security firms conduct regular audits.
  • Any data protection breach will be reported to affected members within 72 hours.

That said, no system is completely impenetrable. You also have a role to play in keeping your account secure — use a strong password, never share your login details, and contact support immediately if you notice anything suspicious.

8. Data Retention Period

Keriya11 retains your information only for as long as necessary. Data that is no longer needed is securely deleted after a set period.

  • Active Account: All data is retained for as long as the account remains active.
  • Closed Accounts: Financial transaction records are retained for up to 5 years after account closure (for legal compliance).
  • KYC Documents: Up to 5 years from the date of the last transaction.
  • Communication Records: Support chat and email records for up to 2 years.
  • Gaming Log: Retained for up to 1 year — then converted to anonymized data.
  • Marketing Consent: Deleted immediately upon withdrawal of consent.

9. Your Rights

As a Keriya11 member, you have important rights regarding your own information. Contact our support team to exercise any of these rights.

Right to Access Your Data

You may request to view the information Keriya11 holds about you at any time.

Right to Rectification

You may request corrections if any of your information is inaccurate or out of date.

Right to Erasure

After account closure, you may request deletion of certain data (except where legally required).

Right to Object to Processing

You may object to marketing communications or specific data processing activities.

Right to Data Portability

You may request a copy of your data in a standard, portable format.

Right to Restrict Processing

In certain circumstances, you may request that the use of your data be temporarily restricted.

10. Protection of Minors' Data

Keriya11 strictly prohibits anyone under the age of 18 from using the platform. We never knowingly collect information from minors.

  • Age is verified at the time of registration.
  • Age is re-confirmed during the KYC process.
  • If it is discovered that a minor's data has been collected inadvertently, it will be deleted immediately and the account will be closed.
  • If parents have any concerns, please contact us at support@keriya11.best.

To prevent younger family members from accessing Keriya11, it is strongly recommended that you enable password protection on your devices and activate parental controls in your browser.

11. Policy Changes & Contact

Keriya11 may update this Privacy Policy when necessary. For significant changes:

  • A prominent notice will be displayed on the platform.
  • An SMS may be sent to your registered phone number.
  • The "Last Updated" date at the top of the page will be changed.

Continued use of the platform after changes have been made will be considered acceptance of the updated Policy.

Privacy Contact
support@keriya11.best
Live Chat — 24/7 in Bangla
You'll typically receive a response within 2 minutes

Keriya11's Approach to Privacy

Most online platforms write their privacy policies as though they were drafted for lawyers — not for everyday people. Keriya11 does things differently. We believe that without knowing where your data goes, genuine trust simply isn't possible. That's why this entire policy is written in plain, straightforward language.

When you create an account on Keriya11, the information you provide stays strictly within the platform. No advertising companies, data brokers, or third-party platforms receive it. Your bets and gameplay on Keriya11 are never used by anyone else to target you.

Your Data, Your Control:

If you ever wish to close your account on Keriya11, simply contact support — all data will be deleted except what is legally required to be retained. This is your right, and we respect it.

A little more detail on payment data. When you make a deposit via bKash or Nagad, Keriya11's payment gateway communicates directly with bKash or Nagad's servers. Your PIN or password never reaches Keriya11's servers — the entire process takes place within the mobile banking provider's secure system. Keriya11 only receives confirmation of whether the transaction was completed.

Gaming history is stored for two key reasons. First, to support responsible gaming — if someone's gaming pattern appears unusual, the support team can take note and offer assistance when needed. Second, to help resolve any disputes accurately. This data is never used for marketing or advertising purposes.

A common question we receive is: can I see all the information on my account? Yes, you can. Simply log in and go to "Profile" or "Account Settings" to view all your details. For more comprehensive data requests, our support team typically responds within 48 hours.

Cookies are a common concern for many users. Keriya11's cookies only operate within the platform — they do not track you across other websites. We do not use cross-site tracking or third-party advertising trackers on Keriya11.

Keriya11 has a clear policy on data breaches: if a security incident occurs and there is a risk that members' information has been compromised, affected members will be notified within 72 hours. A clear explanation of what data was affected and what steps are being taken will be provided.

Exercise Your Rights

To view, correct, or delete your data, please contact our support team.

support@keriya11.best
Live Chat 24/7
Security Checklist
Use a strong password
Never share your password with anyone
Keep Two-Step Verification Enabled
Do not click on suspicious links
Stay cautious on public Wi-Fi

General Enquiries

To view live scores and real-time match updates on Keriya11, head to the "Sports Events" section. There you can follow live scorecards for all ongoing matches — ball-by-ball updates for cricket and minute-by-minute scores for football.

During live betting, the match score and odds are displayed side by side on the same page — no need to switch between tabs.

Enable live score notifications in the mobile app — get instant alerts whenever a wicket falls or a goal is scored by your favourite team. Go to "Settings > Notifications" in the app to select your preferred teams and tournaments. Live updates are available for all major tournaments, including the World Cup, IPL, and BPL.

Registering with Keriya11 is quick and straightforward — it only takes a few minutes. Please have the following information ready:

  • Mobile Number: An active Bangladeshi number — this is your primary identifier.
  • Password: At least 8 characters, including a mix of letters and numbers.
  • Date of Birth: To verify that you are 18 or older.
  • Payment Number: bKash, Nagad, or Rocket — whichever you prefer.

Once registration is complete, an OTP will be sent to your mobile — verifying it will activate your account instantly. The entire process typically takes 3–5 minutes.

KYC verification is required at the time of your first withdrawal — you'll need to upload a photo of your national ID. Verification takes 24–48 hours. Once completed, you won't need to do it again.

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Your data is safe — join Keriya11 with complete peace of mind

Your privacy is our top priority at Keriya11. Full service in Bangla, secure payments, and transparent policies — get started today.

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