Full English Version Transparent Terms & Conditions Last Updated: January 2026

Keriya11 Terms & Conditions – Everything You Need to Know Before You Start

These Terms & Conditions apply to everything you do on Keriya11 — from opening an account and playing games to placing bets, claiming bonuses, and making withdrawals. Please read and understand them before you play.

18+
Age Limit
24/7
Support Services
SSL
Encryption
100%
Transparent Terms
13
Main Sections
In English
Full Version
৳100
Minimum Deposit
60 Minutes
Average Withdrawal

Key Highlights of the Terms & Conditions

Keriya11's Terms & Conditions may be detailed, but they're not complicated. Here's a quick summary of the key points.

Account & Age Restrictions

Each individual may register only one account. A minimum age of 18 is required to register. Providing false information will result in account termination.

Deposits & Withdrawals

Minimum deposit ৳100, minimum withdrawal ৳500. Fast transactions via Bkash, Nagad, and Rocket. KYC verification is mandatory for your first withdrawal.

Bonuses & Wagering

Every bonus has its own wagering requirement, which is clearly communicated before you claim it. Withdrawals are not permitted until the requirement is fully met.

Prohibited Activities

Multiple accounts, bonus abuse, manipulation, and system exploiting are strictly prohibited. If detected, the account will be permanently closed.

Betting Rules

Once a bet is confirmed, it cannot be cancelled. If a match is abandoned or stopped mid-way, bets will be settled according to the applicable rules. Changes in odds do not affect bets that have already been placed.

Account Security & Privacy

Never share your login credentials with anyone. You are fully responsible for all activity on your account. If you notice anything suspicious, contact Support right away.

Important Notice:

By registering or using Keriya11, you are deemed to have read and accepted these Terms & Conditions in full. We strongly recommend reading everything before you get started.

1. General Provisions

Keriya11 (hereinafter referred to as "the Platform" or "we") operates the website https://keriya11.best and its associated mobile applications. These Terms & Conditions form the legal basis of the agreement between Keriya11 and its members.

These Terms & Conditions may be updated at any time. Any changes will be announced on the platform, and the date of the latest update will be noted at the top of this page. Continued use of the platform following any changes constitutes acceptance of the revised terms.

  • These Terms & Conditions apply to members from Bangladesh.
  • In any dispute, Keriya11's interpretation shall be considered final.
  • By registering as a member, you confirm that you have read and agree to abide by these Terms & Conditions.

2. Account & Registration

Providing accurate and complete information is mandatory when registering an account on Keriya11. Submitting false or incorrect information may result in account termination and forfeiture of any remaining balance at any time.

Key Account Rules:

  • Each individual may register only one account. Multiple accounts are strictly prohibited.
  • The phone number and email address provided at registration must be active and personal.
  • Keep your account password strong and never share it with anyone.
  • If you suspect unauthorized access to your account, contact Support immediately.
  • You are responsible for all activity on your account — even if someone else places a bet using your device.

Use your registered phone number and password to log in to your account. For added security, we strongly recommend enabling two-factor authentication (2FA).

3. Identity Verification (KYC)

Before making your first withdrawal on Keriya11, you must complete the Know Your Customer (KYC) verification process. This is an internationally recognized standard that helps ensure financial security and prevent fraud.

Documents Required for KYC:

Document Type Acceptable Alternative
Proof of Identity National ID Card (NID) Passport or birth registration certificate
Proof of Address Utility bill (issued within the last 3 months) Bank Statement
Payment Verification BKash/Nagad account screenshot Bank Account Proof

KYC verification is usually completed within 24–48 hours. Withdrawals may be on hold while verification is pending. Once KYC is done, you won't need to verify again for future withdrawals.

4. Deposit & Payment Methods

Making a deposit on Keriya11 is quick and straightforward. We support the most widely used mobile banking services in Bangladesh.

Payment Methods Minimum Maximum (Per Day) Processing Time
Bkash ৳100 ৳50,000 Instant
Nagad ৳100 ৳50,000 Instant
Rocket ৳200 ৳30,000 Instant
Bank Transfer ৳1,000 Unlimited 1–3 Business Days
  • No additional charges are applied to deposits.
  • Deposited funds may only be used for gaming and betting purposes.
  • Third-party payments (deposits made from someone else's account) are not accepted.
  • Suspicious transactions may be temporarily held pending investigation.

5. Withdrawal Rules

Withdrawing your winnings at Keriya11 is straightforward. However, failing to meet certain conditions may delay the withdrawal process.

Key Withdrawal Conditions:

  • KYC verification must be completed before your first withdrawal.
  • Deposited funds must be used in at least one bet or game.
  • To withdraw from your bonus balance, the associated wagering requirements must first be met.
  • Withdrawals can only be processed to the same payment method used for the deposit.
  • The maximum daily withdrawal limit is determined by the member's VIP level.
Please Note:

Keriya11 reserves the right to temporarily hold a withdrawal if suspicious activity is detected or verification is incomplete. Additional documentation may be requested in such cases.

6. Bonuses & Promotions

Keriya11 offers a variety of bonuses and promotions. Each bonus comes with specific terms that are clearly stated before you claim it.

General Bonus Terms:

  • Each bonus has its own wagering requirement — typically ranging from 3x to 30x the bonus amount.
  • Once a bonus is claimed, the wagering requirement must be fulfilled within the specified time limit — the bonus will be cancelled if it expires before completion.
  • Bonus funds can only be used for gaming or betting on the platform.
  • The same bonus cannot be claimed more than once.
  • If you have a bonus balance, it will be used first before your main balance.
  • Only bonus information received through the official promotions page or live chat is valid — do not rely on third-party sources.
Wagering Example:

If a ৳1,000 bonus carries a 5x wagering requirement, you must wager a total of ৳5,000 in bets or gameplay before making a withdrawal.

7. Betting Rules

Sports Betting on Keriya11 is governed by specific rules designed to keep the experience fair and transparent for all players.

Key Betting Rules:

  • Once a bet is confirmed, it cannot be cancelled or changed.
  • If a bet is not confirmed due to a technical error, it will be considered void.
  • If there is an obvious error in the odds, Keriya11 reserves the right to void any bets placed at those odds.
  • Odds in in-play betting can change rapidly — the odds displayed at the time you place your bet are final.
  • The maximum bet allowed per event is determined by the member's level and the type of event.
  • If evidence of irregular activity affecting a match result is found, the relevant bet may be suspended pending investigation.

Bet Settlement:

Bets are settled based on the official match result, typically within 30 minutes of the match ending. If there is a delay in confirming the result, settlement may also be delayed.

8. Casino & Game Rules

All casino games on Keriya11 are powered by a certified RNG (Random Number Generator). The rules for each individual game can be found within the game itself.

  • The RTP of all games is regularly audited by third-party agencies.
  • If a game is interrupted due to a technical issue, the amount wagered will be refunded.
  • In Live Casino games, the dealer's decision is final. If a connection is lost, the game state is saved on the server.
  • Any winnings obtained by exploiting bugs or glitches in a game may be voided.

9. Prohibited Activities

Strict Warning:

Any of the following actions will result in immediate permanent account closure, and your balance may be forfeited.

  • Creating or operating multiple accounts.
  • Assuming a different identity for the purpose of abusing bonuses.
  • Participating in match-fixing, manipulation, or algorithmic fraud.
  • Intentionally exploiting bugs or vulnerabilities in the platform's software.
  • Using the platform for money laundering or any other illegal financial activity.
  • Using another person's account or placing bets on behalf of a third party.
  • Attempting a cyberattack or unauthorized access to the platform.
  • Threatening or showing disrespectful behavior toward platform staff.

10. Account Suspension & Closure

Keriya11 reserves the right to temporarily suspend or permanently close any account at any time for any reason. This action is typically taken under the following circumstances:

  • Violating the terms and conditions or engaging in any prohibited activities.
  • Failing to complete KYC verification or providing false information.
  • At the member's own request (self-exclusion).
  • Suspicious financial activity.

Valid balances in suspended accounts may be returned after re-verification. However, if the account is closed due to a Terms & Conditions violation, the balance may be forfeited.

11. Responsible Gaming

Keriya11 firmly believes that gaming is a form of entertainment — not a source of income. We encourage all members to maintain healthy gaming habits.

1
Deposit Limit

Set your own daily, weekly, or monthly deposit limits.

2
Cooling-Off Period

Take a break of 1–30 days — your account remains active but you won't be able to play.

3
Self-Exclusion

Option to close your account for 6 months or permanently.

4
Betting History

View a full, detailed history of all your transactions and bets at any time.

Visit the Responsible Gaming Page

12. Privacy

Keriya11's Privacy Policy governs the collection, storage, and use of members' personal information. Key points include:

  • Member information is never sold to third parties.
  • Payment data is stored in encrypted form — Keriya11 cannot directly access your PIN or password.
  • Information may be disclosed when required by law or by court order.
  • Members who wish to view, update, or delete their personal information may contact Support.
Read the Full Privacy Policy

13. Changes to Terms & Conditions & Contact

Keriya11 may update or modify these Terms & Conditions at any time. A notice will be posted on the platform before any changes take effect. For significant changes, members will be notified via their registered phone number or email.

For any questions or complaints regarding the terms and conditions, please contact us:

support@keriya11.best
Live Chat — 24/7 in English
You'll typically receive a response within 2 minutes.

Frequently Asked Questions

At Keriya11, bet settlement rules for cancelled or interrupted matches vary depending on the sport. The general rules are as follows:

Cricket (T20/ODI): If the minimum number of overs has been completed (10 in T20, 25 in ODI) before the match is abandoned, the result is determined by the DLS method and bets are settled accordingly. If the minimum overs have not been bowled, the bet is considered void and the staked amount is refunded.

Football: If a match is abandoned after the first half, most markets will be voided; however, first-half score or half-time bets may still be settled. If more than 90 minutes of play has been completed, the result is generally considered valid.

Tennis: If a player withdraws due to injury or any other reason, the player who was leading in the match winner market is declared the winner — or the bet may be voided, depending on the specific circumstances.

In all cases, Keriya11's decision is final. Contact us via live chat for further details.

The wagering requirement refers to the total amount you need to bet or wager before withdrawing a bonus. Here's a simple example to explain:

Say you receive a ৳1,000 deposit bonus with a 10x wagering requirement. That means you need to place a total of ৳10,000 in bets or gameplay. If you're playing slots and betting ৳100 per spin, the wagering requirement will be met after 100 spins.

A Few Important Points:

  • Not all games contribute equally toward wagering requirements. Slots typically count at 100%, while live table games may contribute between 10–50%.
  • Bonuses are generally valid for 7–30 days — if the wagering requirement is not met within that period, the bonus will be forfeited.
  • Withdrawing while wagering is still in progress will result in the bonus being forfeited.
  • Check each bonus page for the specific game contribution percentages listed there.

To check the wagering progress for a specific bonus, go to the "Bonus" or "Promotions" tab in your account — real-time progress is displayed there.

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Done Reading? Start Playing With Peace of Mind

Keriya11 keeps things transparent — clear rules, straightforward bonus terms, and fast payments. Register today and start playing with confidence.

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